Terms & Conditions
Effective Date: 07-17-2025
These Terms and Conditions ("Agreement") govern your relationship with Spiralloops Technologies ("Company", "we", "us", or "our"), a Michigan-based IT consulting firm providing a range of digital technology services. By engaging our services, you ("Client", "you") agree to these terms.
1. Services Provided
Spiralloops Technologies offers the following services:
UX/UI Design
Web Development
Custom Software Development
AI Agent Development & Integration
Product & Project Management Consulting
All services will be delivered as mutually agreed upon in the Service Agreement or Statement of Work (SOW).
2. Engagement & Scope
The scope, deliverables, milestones, timelines, and pricing will be outlined in a written proposal or SOW.
Any changes to the scope must be agreed to in writing and may be subject to additional charges.
3. Fees and Payment Terms
Fees are payable as outlined in the SOW.
Invoices are due within 30 days of receipt unless otherwise agreed.
Late payments may incur a 1.5% monthly late fee or the maximum allowed by law.
4. Intellectual Property
All intellectual property created specifically for the Client under a paid agreement will be the sole property of the Client upon full payment.
Pre-existing tools, frameworks, and proprietary methods used by the Company remain our property.
5. Confidentiality
Both parties agree to keep all confidential and proprietary information private and not disclose it to any third party without written consent.
Confidentiality survives the termination of this Agreement.
6. Client Responsibilities
Provide timely access to required information, resources, and decision-makers.
Ensure prompt feedback and approvals to avoid project delays.
7. Termination
Either party may terminate the Agreement with 30 days written notice.
Upon termination, the Client will pay for all work completed up to the termination date.
We may suspend or terminate services for non-payment or breach of contract.
8. Warranty and Liability
We provide services using reasonable skill and care but make no guarantees regarding outcomes or performance unless explicitly stated.
The Company shall not be liable for indirect, incidental, or consequential damages.
Our liability is limited to the total amount paid by the Client in the previous 3 months.
9. Data Protection & Privacy
We comply with applicable data protection laws.
We will implement reasonable measures to protect client data but cannot guarantee 100% security.
10. Third-Party Services
If services require third-party tools, APIs, or platforms, their use will be governed by those providers' terms.
We are not responsible for the performance or availability of third-party services.
11. Non-Solicitation
During the term and for 12 months thereafter, the Client agrees not to directly hire or solicit any of our employees or contractors without written consent.
12. Force Majeure
We are not liable for failure or delay caused by circumstances beyond our control including natural disasters, internet outages, war, or government actions.
13. Governing Law and Jurisdiction
This Agreement is governed by the laws of the State of Michigan, USA.
Any disputes will be resolved in the state or federal courts located in Michigan.
14. Remote Work & International Clients
Spiralloops Technologies may provide services remotely, including to clients outside the United States.
International clients are responsible for complying with their local laws and tax regulations.
15. Entire Agreement
These Terms, along with any SOWs or service agreements, constitute the full agreement and supersede all prior discussions or understandings.
Contact Information
For any questions, concerns, or notices:
Spiralloops Technologies
Email: contact@spiralloopstechnologies.com
Phone: +1 (734) 329-4804